Privacy Policy

At Nuvello, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or purchase from our website at nuvelloco.com.

1. Information We Collect Information

You Provide Contact information: Name, email address, phone number, shipping address, billing address. Payment information: Credit card details (processed securely by our payment provider — we do not store full card numbers). Order information: Products ordered, order history, preferences. Information Collected Automatically Device & browsing data: IP address, browser type, operating system, pages visited, referring URLs, time spent on pages. Cookies & similar technologies: We use cookies to remember your preferences, track cart contents, and analyze Site traffic.

2. How We Use Your Information

We use the information we collect to:

1. Process and fulfill your orders, including shipping and returns.

2. Communicate with you about your orders, including updates and customer support.

3. Send marketing emails (only if you have opted in — you can unsubscribe at any time).

4. Detect and prevent fraud, abuse, and other unauthorized activity.

5. Improve our Site, products, and services through analytics.

6. Comply with legal obligations. 3. How We Share Your Information We share your information with the following categories of third parties: Payment processors (e.g., Wix Payments, Stripe) to process your payments securely. Shipping carriers (e.g., USPS, DHL, FedEx) to deliver your orders. Product suppliers who fulfill orders on our behalf (they receive your name, shipping address, and order details). Email service providers (e.g., Constant Contact) to send marketing and transactional emails. Analytics providers (e.g., Google Analytics, Meta Pixel) to understand Site usage. Legal authorities when required by law or to protect our rights. We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time (subject to legal requirements).

5. Your Privacy Rights

Depending on your location, you may have the right to: Access the personal information we hold about you. Correct inaccurate or incomplete information. Delete your personal information. Opt out of marketing communications. Restrict or object to certain processing of your data. To exercise any of these rights, contact us at support@nuvelloco.com.

6. Cookies

We use cookies for: Essential cookies: Required for the Site to function (cart, checkout, security). Analytics cookies: Help us understand how visitors use the Site. Marketing cookies: Allow us to show relevant ads on third-party platforms. You can manage cookie preferences through your browser settings.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including encryption (SSL/TLS) for data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us and we will delete it.

9. Third-Party

Links Our Site may link to third-party websites with their own privacy policies. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Questions about this Privacy Policy?

Nuvello Email: support@nuvelloco.com

Website: https://nuvelloco.com